Shipping policy
Last updated: 30.06.2025
At TheShopCore, we are committed to delivering your order quickly and safely. Please read our Shipping Policy carefully before placing your order.
✅ 1. Order Processing
Orders are processed within 2-3 working days after payment is confirmed.
We do not process or ship orders on weekends or public holidays.
If we experience a high volume of orders or unexpected delays, we will notify you by email.
✅ 2. Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on destination and shipping method.
Estimated delivery times:
- Domestic shipping: [3–7 business days]
- International shipping: [5–12 business days]
Delivery times are estimates and not guaranteed. Delays may occur due to carrier issues, customs clearance, or other factors beyond our control.
✅ 3. International Shipping
We offer international shipping to many countries.
Shipping rates and available destinations are shown at checkout.
Customs, duties, and taxes are the buyer’s responsibility.
- These fees are not included in our shipping charges and vary by country.
- We are not responsible for delays due to customs processing.
✅ 5. Order Tracking
You will receive an email with tracking information once your order ships.
Please allow up to [48 hours] for tracking information to update.
For questions about tracking, contact us at info@theshopcore.com.
✅ 6. Wrong or Incomplete Addresses
Please double-check your shipping address before submitting your order.
We are not responsible for packages lost or delayed due to incorrect or incomplete addresses.
If a package is returned to us, you may be responsible for reshipping costs.
✅ 7. Lost or Damaged Packages
If your order arrives damaged, please contact us immediately with photos of the item and packaging at info@theshopcore.com.
For lost packages, please first check with your local carrier and neighbors.
If your package is confirmed lost by the carrier, contact us to discuss replacement or refund options.
✅ 8. Split Shipments
Some orders may ship in multiple packages due to product availability or warehouse locations.
You will receive tracking information for each package if applicable.
✅ 9. Shipping Restrictions
We may be unable to ship to certain countries or regions due to legal restrictions or carrier limitations.
If we cannot ship to your location, we will notify you and issue a full refund.
✅ 10. Contact Us
For any questions about this Shipping Policy or your order, please contact us:
📧 Email: info@theshopcore.com
📞 Phone: +923312337230